"We have all become more effective leaders since you have been helping us. As I use the principles and techniques that I have acquired from the leadership system, I am finding our entire International Organization has become more effective. We now are taking the course to our dealers." Joyce Keehn, Director International Sales, TREK BICYCLE CORP

"I would like to share with you how EASY QBQ! is to facilitate. The well designed Facilitator Manual walks the novice facilitator through every step to make the course so effective and successful in building Personal Accountability." Michelle Hopper, PHR, Organization Development Specialist, CARTER & BURGESS, INC.

"I wanted to write to you to let you know what kind of Impact QBQ has had on our organization. I have had the opportunity to facilitate the QBQ course to over 100 employees thus far and have received nothing but positive feedback and praise at the end of each class. Some of the participants have stated to me that this is the best course they have ever attended, others have passed what they have learned on to others. I now have people asking me to place them in one of my classes. I also would like to say that the QBQ has been very helpful to me in my own life. I look forward to continuing to spread the message of the QBQ throughout our entire organization." Glenn J. Newby, Training & Development, BNSF RAILWAY

"The Practical Sales Management II sessions we facilitated to all our Sales Managers went extremely well. We had them complete a written feedback sheet at the end of the course and the response was "overwhelmingly" positive. Many of them were asking that we continue to reinforce the material over the course of the year - which we plan to do. Thanks again for all of your help. This investment will definitely contribute positively to our bottom line over the next year!" Robin Hager, Division Sales Manager, RH DONNELLEY

"I can think of a few words to describe my facilitation of QBQ! yesterday: wow, no way, unbelievable, eye opening, inspiring, sensational, motivating, life changing, I could go on and on and on! This was definitely the single most powerful training day we have had at our company. I really want you to understand how strong of a statement I am making! Our organization provides structured training and have accomplished many great things. yet I am still in awe over the QBQ! training course! I can say for sure the change is happening, I know because I have changed! It all started when I bought the book. Of course, at that time, I was only interested in all the other people who needed personal accountability. I was guilty! I was also willing to open up and change myself but thought my benefits would be minimal compared to others! I now realize I am the one that needed to change and continue to change. It really is a guiding principal that touches every aspect of my life! The greatest part is the freedom! We are not free because we live in a free country, we will only experience true freedom when we free ourselves from all the negative thoughts and recognize we have the power to change them! Do I need to say anymore?" Sandy Phillips, Training Manager, ELGA CREDIT UNION

"I have facilitated QBQ sessions for 80 team members here at Dell with another 90 scheduled. The message is catching on and spreading throughout the development organization. The material is refreshing and every session I facilitate the message sinks in more and more. I watch people transform during the training and their eyes light up with excitement. They realize that this training is for them and they do not need to wait on the corporation to implement a new process or program. QBQ is the catalyst our organization needed to get us excited and working together and practicing personal accountability daily. Thank you!" Roger Guffey, Test Engineering Manager, DELL COMPUTERS

"After implementing your Development Process, we saw our sales increase from 2-5% growth per year to 25-35% growth per year." Tony Tinaglia, Vice President Sales, OMRON ELECTRONICS

"WOW!! What service, do you guys do everything this fast?? Thanks so much! QBQ is the 'buzz word' around here these days and it seems to be catching fire. We are already talking about buying the new QBQ book when it is released as a follow up to the training this year. Our people really seem to 'get it' and the message is hitting home! Thank you for such a great training system." Dave Field, VP Operations, INTERPRINT, INC.

We just completed our QBQ training, and it went extremely well! The reception from my management team was very positive, and I was very pleased with the depth of thinking and conversation around the "pause and process" points. The facilitator guide was extremely helpful. We conducted the training over two afternoons. There was a lot of enthusiasm and excitement in anticipation of each of the sessions. While I feel that we are further along than most groups in terms of applying this material, there is always ways to improve and we plan to cascade this material to others in our organization. Bob Whip, President, HORIZON FITNESS

"Fortune systems have been a tremendous success. We're taking it throughout the organization, from the executive manager level to the field sales representative." Joe O'Malley, Senior Vice President Sales, OKIDATA

"In the past year, we have reviewed countless books and videos, in an attempt to find a program that would zero in on personal accountability and responsibility. We looked at "Fish", we looked at "Cheese", and while they are worthwhile programs, we didn't feel they targeted the core issue that our success depends on. Unless we all feel accountable for our own attitudes and actions, there isn't a program in existence that will work! QBQ! is a great system!" Susan Adams, Director, Human Resources, ABLE MANUFACTURING & ASSEMBLY, LLC

"The Fortune systems link sales managers and representatives together in a continuous sales training process where everyone shares the same values, techniques and philosophy. The knowledge and skills taught in the classroom are reinforced through field coaching." Gary Mankellow, Director Sales Development, PFIZER

"A rep turned to me and said that this was the first sales training program he had ever taken where it specifically related to the products and the problems that he faced in the field." James J. Carbonari, VP Sales & Marketing, OSMONICS, INC.